June 1-3, 2020 | BMO Centre, Calgary, AB

Main Conference Day One: June 5,2019

7:00 am - 8:00 am Registration and Check in

8:00 am - 8:05 am Welcome from Conference Director

8:05 am - 8:15 am Chair's Opening Address

8:15 am - 8:55 am Operational Excellence: Building a lean, but effective organization to thrive in every market environment

• Identifying the strategic value levers and performance improvement opportunities in your company
• How to truly determine how reliable, safe and efficient your operations are – and then set targets for
change. What is the benchmark?
• Setting clear goals and targets for operations excellence
• Aligning leadership and the rest of the organization
• Creating a sustainable Operational Excellence framework - even as conditions change
• Linking your Operational Excellence plan to business needs and changing objectives

8:55 am - 9:35 am How to achieve true maintenance optimization

  • A case study showcasing how an onshore gas plant reduced their annual maintenance expenditure by $20,000,000
  • How to optimize your maintenance management regime
  • Unlocking golden nuggets that yield significant return on investment

9:35 am - 10:15 am Accelerating your Digital Strategy - and the action plan to make it happen

• Understanding the potential impact of digitization on your business – and your people
• Selecting, designing and installing operations systems to ensure operations availability and integrity
• Fostering a culture that accelerates technology adoption
• Assessing and ensuring readiness for operations, taking into consideration all aspects of the transition, including operational processes, roles and delegations of authority, legal and/or operations documentation, data and IT systems, resources and competencies; and governance

10:15 am - 10:45 am Morning Networking Break

Human Centred OE

10:45 am - 11:15 am Making the Connection between safety, reliability and overall performance
  • What's the link between culture, reliability, and Operational Excellence
  • With so much volatility and risk in hazardous industries today - what impact can culture change have on safety performance? environmental performance? compliance? financial performance?
  • Where should the responsibility for changing culture sit in an organization?
  • Can you measure organizational culture?
  • Where do you start when it comes to changing culture?

Human Centred OE

11:15 am - 11:45 am Effects of Time Pressure and Experience on Procedural Performance: Can we use Machine Learning to predict this?
Well-written procedures can be an integral part of safe operation, managing risks, and continuous improvement in the high-risk settings of process industries. Although the importance of procedures is recognized by all industries in general, significant incidents have occurred in past due to procedural systems not being designed to support human performance. This presentation will share results from a series of studies investigating the effects of time pressure and experience on procedural performance. Further, findings regarding how machine learning may be able to facilitate the translation of Human Factors research to specific design criteria for procedures and procedural systems. Potential applications of these findings will be discussed.

Human Centred OE

11:45 am - 12:15 pm Social Neuroscience: The Brains Behind Creating a World-Class Reliability and Safety Culture
Neuroscience looks deep into behaviour by exploring the various layers of the mind that are crucial to shaping and sustaining positive attitudes towards safety and reliability. Social cognitive neuroscience is concerned with the brain’s role in how we relate to each other and how this influences our behaviour. People’s interactions and relationships with others are strong indicators of safety and reliability behaviour. These everyday interactions impact decision-making, risk-taking, judgment, and attention to tasks. This presentation will explore how Neuroscience can help organizations develop a culture that is safe, reliable, and efficient.

Asset Performance Optimization

10:45 am - 11:15 am Asset Optimization: Reducing risk and improving reliability for world class operations
• Creating a greater focus on process safety issues through tools such as risk assessment and risk registers
• Responding to risk by considering root cause analysis and weekly downtime reports
• Asset optimization: Framework approach to establishing an asset management and reliability program
• Evaluating your ‘as-is’ baseline and setting your ‘to-be’ improvement goals - Who should be involved - How to do we measure improvement (Establishing KPIs) - Gaining executive and employee support
• Applying Operational Excellence tools to enhance asset reliability and performance
• Addressing reliability and integrity challenges
• Getting employees at all levels to consistently perform monitoring, root-cause analysis, follow-through and more

Asset Performance Optimization

11:15 am - 11:45 am Risk Based Inventory Management for Asset Intensive Industries
Inventory management teams and inventory users (i.e. Maintenance and Reliability) often have difficulty in managing conflicting goals. While the inventory management team is looking to constantly right-size inventory, inventory users are potentially asking for additional inventory to manage risk or emergencies. Using Risk Management at asset level as common dimension for both groups makes it possible to create a Risk Based - Differentiated Inventory Model. Allowing for better alignment by delivering different treatment to inventory spares depending on how critical they are. It also facilitates coordinating changes in inventory spares levels along the Asset Life Cycle.

Asset Performance Optimization

11:45 am - 12:15 pm Asset Management Applied to Operational Excellence
Many of the asset management practices are relatively mature concepts in infrastructure and utilities, yet many owner-operators are just beginning their formal Asset Management journey. This presentation will provide an overview of Asset Management and demonstrate how it relates to maintenance, reliability, and operational excellence. We will also review how Asset Management can integrate with existing management systems - that most owner-operator companies already have in place - to support operational excellence.

12:15 pm - 12:45 pm Networking Luncheon

1:10 pm - 1:40 pm Digitizing the Oilfield: Digital Transformation at Halliburton

Celebrating their 100th Year in 2019, Halliburton has long been viewed as “The Execution Company” in the
world of Oil & Gas. When Erle P. Halliburton started the company in 1919, it was based on a new technology to
cement wells.100 years later, the company still follows one of Erle’s first stated goals… “In short, we intend to
maintain leadership in our chosen field”. In this presentation, Tyson Dunlop, Area Technology Manager, Canada
at Halliburton, will discuss how the company is continuing Erle Halliburton’s goals in optimizing their oilfield
operations by using technology to improve production while reducing cost/boe, remaining safe, reliable and
efficient. If there is something Halliburton is great at doing it is collecting data – from well design to drilling to
well completions to production we gather data from each of our 14 product lines. And every year we add more
down hole and surface sensors and connectivity and our data output grows:
• Heat indicators and remote sensors for condition based maintenance and predictive analytics
• Fiber technology for remote monitoring of wells
• Converting data to insights with advanced data analytics
• This presentation will delve into some of the ways Halliburton is not only increasing
the collection, but also the use of Big Data

1:40 pm - 2:10 pm When the Pursuit of Efficiency (Cost) Improvement meets Real World Challenges

Companies routinely work to improve business processes or invest in digital transformations with the goal of improving operational efficiencies and reducing operating costs. Unfortunately, a shocking number of transformation initiatives fail to achieve their goals. Companies continue to struggle with fundamental processes intended to facilitate core business functions such as effective planning, scheduling, operations and maintenance. The difficulties are often at the intersection of strategy, people, and business process.
This session explores some of the common pitfalls that companies encounter in their efforts to improve business processes or undertake major business transformation initiatives and the strategies that can be used to avoid them including:
• Failing to properly orchestrate change – Relying on outdated change management concepts.
• Internal leadership having conflicting objectives – Clarity is simple and complicated at the same time.
• Decision making rights – Who does have the D?
• Improper Accountability – Not following the lines in the organizational chart.

2:10 pm - 2:40 pm Digital as a driver of efficiency, business improvement and problem solving

The Energy sector is changing: the challenging economic landscape has forced businesses to scrutinise their operations in pursuit of greater productivity and asset efficiency. Meanwhile, the market is growing increasingly diverse as renewables mature and new entrants emerge. Digital is becoming increasingly pervasive as companies turn to technology to modernise processes and deliver competitive advantage. From remote monitoring and automation, to data analytics, asset visualisation and HPC, digital technology is changing the game. This transformation has seen IT become a core business asset, drawn from a background support role and repositioned as a centre of value creation, innovation and insight.

1:10 pm - 1:40 pm Look to Waterto Understand your Data: Data Management at ExxonMobil

As the saying goes – in the digital paradigm, every company is a data company. The energy industry has used data since its inception in the late 1800s. Looking for hydrocarbon resources in the subsurface involves tremendous data gymnastics involving seismic data to characterize what lies beneath. While we have dealt with data for decades the challenge around managing data is even greater now given its exponential growth. Data is like water in many ways - it is pervasive and critical. This talk will explore how learning’s from how we manage Water as humans might help us effectively prosecute our data challenges in the energy, chemicals & resources industries. The ‘water and data’ analogy is interesting and it provides some valuable insights on how to strategically manage data.

1:40 pm - 2:10 pm Training with Integrity: How Training Modes affect Operational Excellence

The productivity improvements that are possible when organizations move workforce training online are often measure in ROI’s greater than 1500% or in the millions saved. This change in delivery also has significant impact on the effectiveness and legal value of very training that is relied upon to mitigate critical risks and satisfy regulatory requirements. The movement to online training has been significant in fact the online training industry is predicted to exceed $331 billion by 2025. As most online training does not verify the identity or participation of the learner, what is the risk to an organization from a productivity, legal, effectiveness and regulatory compliance perspective? This panel discussion will discuss the growing use of online training in industry applications, the problems faced when doing so and how the same problems can and have been addressed.

2:10 pm - 2:40 pm Modernizing System Operations at HydroOne: Leveraging people, process and technology to drive Operational Excellence

• Operation optimization technology: Gaining a real-time perspective of how your operations and asset are doing – along with the insight to trigger the right actions needed to maximize uptime
• How HydroOne is leveraging new asset monitoring technologies to reduce outage duration
• Using predictive analytics to enable asset optimization and safer, more reliable operations
• Combining real time data with enterprise operational data to improve operational reliability

2:40 pm - 3:10 pm Solution Insight Session

Branded as “the best networking session I’ve ever attended” by a number of past Summit delegates, this structured networking session is the ideal opportunity for you to capitalise on time out of the office by speaking to the experts in attendance and learning about the solutions available to your specific OE challenges. How does it work? It’s easy. You spend seven minutes at a table of your choice, and when the bell rings you’ll be directed to the next one to start another round of networking. At the end of the session you’ll have met most of your peers, and if you haven’t, you can continue into the networking cocktail reception at the end of the day.

3:10 pm - 3:50 pm Building on the Promise of LNG Cnada: The Path to FID and First LNG

In October 2018, LNG Canada became the first Canadian large-scale LNG-export facility to receive a final investment decision - the largest energy investment in the country’s history. A joint venture company comprised of five global energy companies – Shell, PETRONAS, PetroChina, Mitsubishi Corporation and KOGAS,  LNG Canada will export the first Canadian natural gas to Asia and other markets.
This case study presentation will:
  • examine market trends and key drivers behind the Company’s final investment decision and the role LNG plays in the transition to a low carbon future;
  • review the benefits that LNG Canada will bring to British Columbia and Canada – and the rest of the world;
  • explore the scope required to build a mega LNG export project in Canada; and
highlight activities underway to create the asset of the future. 

3:50 pm - 4:20 pm RPA and Digital Business Automation: Making your operations more effective

4:10 pm - 4:40 pm Pipeline Safety: Transforming to a high reliability organization

Enbridge operates the world’s longest crude oil and liquids transportation system, and is the largest provider of natural gas in Canada. Following the Marshall incident in 2010, the company set out on a transformation journey to improve pipeline integrity and to become a High Reliability Organization. Walter Kresic, Vice President, Pipeline Integrity at Enbridge will share his insights from the company’s journey to becoming an HRO.
  • How to instill an HRO culture
  • Getting alignment from leadership at the top of the organization
  • Coaching and Mentoring for front line transformation

4:55 pm - 5:30 pm Innovation Acceleration: Ideas, Methods and People

In a fast changing world, how do you build a culture where extraordinary innovation becomes ordinary? A Culture that lasts
and consistently delivers exponential leaders, growth and value creation. The key ingredients to innovation acceleration are not what you see portrayed most often in the media. Great, enduring organizations know what it really takes to create and, most importantly, scale innovation. We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing, and
collaborative leadership to deliver rapid innovations in any industry.

5:30 pm - 5:30 pm Day One closing remarks and conference adjurns

5:30 pm - 6:30 pm Networking Cocktail Reception for all Conference Attendees, Speakers and Sponsors

With 300+ attendees at the Operational Excellence in Energy, Chemicals & Resources Summit, take advantage of this opportunity to meet new industry colleagues and reconnect with old ones. Plus all of our conference speakers and sponsors will be present - an exceptional time to follow up on ideas you've heard throughout the day and continue the conversation!