June 4-6, 2019 | Calgary, AB
Gerard Lachance, Senior Manager, Performance Quality & Management Systems at Hydro-Québec

Gerard Lachance

Senior Manager, Performance Quality & Management Systems

Check out the incredible speaker line-up to see who will be joining Gerard.

Download The Latest Agenda

Main Conference Day Two: June 6, 2019

Thursday, June 6th, 2019

11:25 AM Using Visual Management, Standardization, and Discipline to Sustain Operational Excellence

• Understanding the lean leadership paradigm (from those who have lived it)
• Mentoring, monitoring, and accountability actions centered around teaching people to think systematically to solve their own problems
• Exploring what changes in leadership behaviors are required to effectively embrace and support operational excellence
• Identifying the difference between Operator Standard Work and Leader Standard Work