London, United Kingdom | 18 - 20 November, 2019
Martin Ruane, Programme Director, RPA & Data Science at Engie

Martin Ruane

Programme Director, RPA & Data Science

Check out the incredible speaker line-up to see who will be joining Martin.

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Monday, 18 November, 2019

Monday, November 18th, 2019

4:20 PM Innovation & Early Success: RPA & AI at Engie

The Engie Group operates in countries worldwide, with more than 150 000 employees. In 2015,
the company began it’s Robotic Process Automation (RPA) Programme, which aims to increase
efficiency and accuracy in the company’s operations. This case study will look at how Engie’s
have implemented RPA and also how data science and AI are now driving efficiencies and
improvements in customer experience.
• The top 5 critical success factors, how to effectively implement new technologies in your
• How ENGIE are using it’s data to drive value for its’ customers
• How ENGIE is developing it’s own AI business tools to transform service delivery
• Combining AI and RPA to optimize business processes and performance