Build an Agile, Resilient and Connected Workforce

March 23 - 25, 2026 | The Westin Galleria Houston, Texas

2025 Event Report

Anne Emberson

Area Vice President Digital Ecolab

Main Conference Day Two | Wednesday, March 25 2026

1:10 PM Case Study: Balancing Innovation, Cost, and Cybersecurity in Global Digital Deployments

As organizations accelerate the rollout of connected worker platforms, the integration of AI and remote service tools is transforming field operations. However, scaling globally introduces challenges around cost, change management, and cybersecurity. This session explores how to drive value from AI-enabled platforms while managing deployment risks, user adoption, and IT/OT collaboration.

Evaluating ROI and rationalizing vendor services amid rising upgrade costs
Scaling connected worker platforms globally: overcoming change management and support hurdles
Embedding AI for remote diagnostics, customer self-service, and centralized data insights
Governance and IP concerns around Agentic AI and internal knowledge capture
Bridging the IT/OT divide to strengthen cybersecurity in operational environments

Check out the incredible speaker line-up to see who will be joining Anne.

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