Jenny Taylor

Digital Transformation and Innovation Lead of XR/VR Duke Energy

Jenny Taylor, a seasoned leader with almost 20 years of experience in the utility industry, leads teams at Duke Energy supporting the Digital Transformation initiatives for internal & external customers in their training, qualifications and immersive experience needs while driving utility modernization initiatives. Throughout her career, Jenny has excelled in diverse roles within the utility space. As Chief of Staff for Customer Services, she managed metering, billing, and call center operations while spearheading strategic business cases for New Product Development to boost EBIT. Prior to that, she spent a decade in the Nuclear Operations industry, bringing a deep passion for advancing clean, reliable energy solutions to power a sustainable future.

Main Conference Day One | Tuesday, March 24 2026

8:00 AM Co-Chair's Opening Address

2:10 PM Case Study: Solving Real Problems at Duke Energy with XR: From Concept to Deployment

This session explores how immersive technologies like XR and VR are being used to solve real-world challenges on the manufacturing floor and in the field. Rather than adopting tech for tech’s sake, this presentation emphasizes a problem-first approach, identifying operational pain points and designing custom solutions that fit the environment and workforce.

Identifying and validating operational problems before selecting technology
Hands-free, AI-integrated XR solutions for field safety and procedure compliance
Custom in-house development of immersive training tools
Lessons learned from deploying safe driver VR training at scale

5:25 PM Closing Remarks from the Chair and Conference Concludes for the Day

Main Conference Day Two | Wednesday, March 25 2026

8:00 AM Opening Remarks from the Co-Chair

2:50 PM Closing Comments from the Chair and Close of Conference

Check out the incredible speaker line-up to see who will be joining Jenny.

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