As connected worker technologies evolve, from wearables to agentic AI, the challenge shifts from innovation to adoption and value realization. This workshop explores how to critically evaluate new tools and identify technologies that truly deliver ROI. Drawing from real-world experience the session will highlight the nuances of adoption, the importance of security and data governance, and the need for pragmatic tech strategies. 

Key Themes: 

• How to assess new technologies for real operational value, not just novelty 
• Aligning tech investments with business goals and tracking success using specific, measurable KPIs. 
• Evaluating full lifecycle costs to understand true ROI 
• Measuring productivity gains and cost savings while also considering employee satisfaction and operational agility 
• Assessing how technologies can enhance internal capabilities, competitive positioning, and future readiness 
• Weighing short-term wins against long-term transformation potential

• Understanding the dual challenge of operational resistance and workforce demographics in scaling connected worker tools 
• How to assess emerging technologies and get beyond the hype for real business impact and measurable outcomes 
• Addressing mobile device management and security gaps in wearable and connected worker deployments 
• Exploring the potential of lightweight, voice-activated AI assistants for field operations and maintenance support