Every year at Chevron Phillips Chemical Company, workers fill out an average of 75,000 safe work permits. Historically, the problem was that these paper-based forms were largely manual, metrics and data had to be collected by hand, and it was difficult to maintain standards across the company’s global network of plants.

A few years ago, the company set about to change that. It launched a company-wide field app for electronic work permitting. But, the project path wasn’t completely straightforward.

In this interview, Ryan Tsamouris, Solutions Architect, Connected Worker at Chevron Phillips Chemical Company, discusses the challenges and lessons learned during this connected worker field app project, what he wishes he’d known at the start of the project, and his advice to others embarking on a similar journey.