Jessica Hancock

Jessica Hancock

IT/OT Data Management Business Process Director Dow

Jessica is a technology and operations leader who turns data and AI into durable business value. With more than 15 years of experience, she has led global operations data strategy, end to end data lifecycle management, AI/ML enablement, and IT/OT integration across complex manufacturing ecosystems—modernizing digital platforms, scaling advanced analytics, and building high performing teams.

Jessica's focus is delivering highly adoptable, highly scalable technology solutions that balance short term cost effectiveness with long term, measurable value, grounded in human centered design, strong business practices, and operating discipline.

Her achievements include ~$6M in annual cost avoidance through a hydrocarbons furnace reliability predictive maintenance solution, leading the ground up build and rollout of a global asset hierarchy across 15 sites and 106 plants, and generating $5–8M in multi year savings by pioneering the digitization of engineering documentation and workflows. She also leads the team co innovating an Industrial Generative AI Assistant with Microsoft, shaping Responsible AI policy, and driving global data governance and management practices that make data analytics ready across the digital thread.

Jessica thrives at the intersection of strategy and execution—aligning executives, engineering, maintenance, and operations to accelerate adoption, mitigate digital risk, and deliver results that last.

Check out the incredible speaker line-up to see who will be joining Jessica.

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