Justin Lake

Justin Lake

CEO Skyllful

Justin Lake is the co-founder and CEO of Skyllful, helping frontline employees use enterprise technology accurately, consistently, and independently—so that business processes are executed correctly, operational outcomes are optimized, and revenue is protected.

With decades of experience across mobile technology and frontline operations, Justin has worked in every part of the ecosystem, from wireless carriers to software development. But his real expertise comes from the field—riding with drivers, shadowing technicians, and uncovering the real-world barriers to adoption. He knows that when technology isn’t integrated into how work gets done, companies face inefficiencies, operational risks, and lost revenue.

Through Skyllful, Justin helps organizations bridge the gap between digital transformation and the frontline workforce, ensuring technology delivers measurable business impact.

Pre-Conference Workshop Day & Masterclass - November 4

11:45 AM From Errors to Excellence: Building Digital Readiness for Frontline Teams

In high-stakes oil & gas environments, even small frontline data errors can cascade into costly compliance failures, safety risks and operational delays. This hands-on workshop equips operations leaders with the tools to build digital readiness across frontline teams, ensuring that mobile workflows, enterprise systems, and field data capture are used consistently, accurately and with confidence.

Participants will leave with a clear understanding of how to identify workflow breakdowns, improve user adoption and design readiness strategies that drive measurable improvements in safety, compliance and operational efficiency.

  • Learn about the hidden costs of poor compliance, including how small data entry errors and inconsistent workflow usage can lead to major downstream impacts in asset integrity, reporting, and regulatory risk, especially in mobile and field environments
  • Identify workflow breakdowns in your organization by mapping out where digital workflows fail due to lack of frontline readiness or poor adoption and uncovering the operational consequences
  • Discover principles of digital readiness that go beyond basic access and training, enabling frontline workers to consistently and independently use enterprise systems with accuracy and confidence
  • Explore simulation-based learning and performance support tools that reinforce workflow adoption and reduce error rates, including mobile simulations, contextual guidance, and just-in-time support
  • Gain early insight into Skyllful’s Readiness Discovery Framework, a structured approach to assessing and improving digital readiness across operational teams 

Check out the incredible speaker line-up to see who will be joining Justin.

Download The Latest Agenda