London, United Kingdom | 18 - 20 November, 2019
Cristian Matei, Head of Business Transformation at Veolia Group

Cristian Matei

Head of Business Transformation
Veolia Group

Check out the incredible speaker line-up to see who will be joining Cristian .

Download The Latest Agenda

Tuesday, 19 November, 2019

Tuesday, November 19th, 2019

11:30 AM Using Design Thinking to Avoid the 'Digitalization Trap'

After spending over years at the forefront of the multiple global organizational challenges,
Cristian is now sharing his findings and potential solutions for building the 21st Century
Organization, capable to continuously exceed ALL Stakeholders expectations. The presentation
will be an open and honest dialogue about:
• Understanding the multiple global organizational challenges
• The Past, the Present and the Future
• Why isn’t it working?
• The digitization trap - the same as Continuous Improvement and Lean Six Sigma
• Address these multiple global organizational challenges
• From functional/departmental thinking to Business Process Thinking
• A practical market - proven approach who already delivered - how to design the 21st Century
• How to maintain the gains by designing the Continuous Improvement Management Process by
unlocking the real potential of any Technology & Improvement-type methodology
• Classical mistakes and lessons learned

Wednesday, 20 November, 2019

Wednesday, November 20th, 2019

8:00 AM Workshop E: Operations Excellence: Building and Organisation for the 21st Century

• Identifying the strategic value levers and performance improvement opportunities in your
• How to truly determine how reliable, safe and efficient your operations are – and then set targets
for change. What is the benchmark?
• Setting clear goals and targets for operations excellence
• Aligning leadership and the rest of the organization
• Creating a sustainable Operational Excellence framework - even as conditions change
• Linking your Operational Excellence plan to business needs and changing objectives
• Identifying your performance gaps
• How to translate the business values and strategies and policies into action
• Changing the organizational culture to incorporate OE principles into the everyday
• Managing “daily improvement” and strategic scorecard / metrics and sustaining continuous
• Weighing the pros and cons of centralized versus localized continuous improvement programs
• Developing the right continuous improvement framework