Patrick Robinson

As industrial facilities become increasingly data-driven, the challenge shifts from collecting time series data to unlocking its full potential. This session explores how PBF Energy deployed the Seeq Analytics and AI Platform across six operational sites, integrating generative AI agents to automate reporting and enhance engineering efficiency. Patrick, PBF Energy, will also explore how engineers are now using AI agents to interact with historical process data, bridging the gap between technical capability and user accessibility. Kim, Seeq, will share how the Customer Success best practices enhance adoption and change management to enable value-driven outcomes.

Attendees will gain insight into the strategic rollout of AI tools, including lessons learned from early missteps, adoption trends among early career talent, and the cultural shift required to drive meaningful engagement. The session will also explore the next steps in their AI journey, offering a glimpse into the future of intelligent operations.