Hollie Breeden

Continuous Improvement Manager EDF Power Solutions

#OPEXOG Summit Day One - Wednesday November 4

Reclaimed 1.9 hours of technician time per service order by digitising safety forms, maintenance documentation and SAP-integrated field workflows.
Generated 28,000 hours of additional field productivity in one year by simplifying dispatch, documentation and job completion across 24,000 service orders.
Delivered $8.5M in net present value by reducing administrative workload and enabling faster service order execution.
Increased user adoption from 40% to 85% by using super users to tackle real field challenges and provide targeted support throughout the rollout.
Created a more consistent view of field operations by bringing previously fragmented data into a single digital workflow.
Used AI to accelerate the development of digital troubleshooting guides, turning unstructured field knowledge into practical, standardised workflows for technicians.
Enabled more than $2.7M in annual revenue uplift by reducing PBA losses through faster fault response and stronger field execution.
Built the digital processes and data foundation needed to move towards AI-enabled and predictive troubleshooting

Check out the incredible speaker line-up to see who will be joining Hollie.

Telephone: +1 813-658-2511
Email: enquire@iqpc.co.uk