James Brown

Vice President Enterprise Business Services Marathon Petroleum

James’ brings over a decade of leadership experience in strategy development and implementation, business transformation, and operational efficiency. Currently serving as Vice President of Enterprise Business Services (EBS), his focus is on designing and scaling enterprise-wide services, streamlining back-office operations, and aligning initiatives with strategic objectives. By creating a roadmap for standardization, optimization and scale, the EBS team empowers organizational growth and success.

Previously, as Vice President of Audit, the organization was supported by a reimagined internal audit function, transitioning from a compliance-driven approach to a strategic partnership based on data driven insights. This included implementing advanced tools and methods such as robotic process automation and an upgraded audit management system, and an Agile audit framework, leading to enhanced and accelerated reporting and reduced audit cycles.

#OPEXOG Summit Day One - Wednesday November 4

8:15 AM Panel Discussion: The Next Competitive Advantage – Building Operations and Workforces That Thrive in Every Market Environment

Amid market volatility, evolving regulations, labor shortages and rapidly advancing technologies, operational excellence increasingly depends on how effectively organizations align their people, processes and technology. As experienced workers retire and operational complexity grows, operators must build a workforce that is ready to work alongside AI, automation and connected technologies while continuing to deliver safe, reliable and efficient operations.

This panel brings together senior industry leaders to explore how organizations are evolving their workforce and operational strategies to remain resilient and competitive, from capturing institutional knowledge and building new capabilities, to using data, AI and digital tools to improve performance and enable faster, better decision-making.

• Capturing institutional knowledge, developing critical skills and preparing employees to work effectively alongside AI and automation to build a workforce ready for digital operations

• Using data, AI and analytics to improve reliability, safety, productivity and frontline decision-making, turning technology into operational performance

• Aligning leadership, people, processes and technology around sustainable performance as market conditions and operational priorities change to build adaptable operational excellence.

Check out the incredible speaker line-up to see who will be joining James.

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