Chuck Kellen

Director of Continuous Improvement EDF Power Solutions

AI in Energy Week Day One - March 2, 2027

11:40 AM Case Study: Building AI-Powered Troubleshooting Guides: How EDF Renewables Captures Expertise and Scales Knowledge Across 450 Field Technicians

As organizations face growing pressure to maintain asset performance while managing workforce shortages, changing technologies and the loss of experienced personnel. This session explores how EDF used AI to transform years of maintenance history, troubleshooting knowledge and operational expertise into scalable troubleshooting guides for more than 450 field technicians. Learn how the team dramatically reduced development effort, accelerated knowledge creation and built a foundation for AI-enabled frontline support, while maintaining the human oversight required in safety-critical environments.

• Using AI to transform historical maintenance data into troubleshooting guides

• Capturing operational expertise before it leaves the workforce

• Supporting 450+ field technicians across wind and solar operations

• Balancing AI automation with human review and validation

• Why AI does not need to be perfect to deliver measurable business value

Check out the incredible speaker line-up to see who will be joining Chuck.

Download The Latest Agenda

In Partnership With:

QUESTIONS?

Telephone: +1 813-658-2511
Email: enquire@iqpc.co.uk