TRUEnergy: A step by step guide to Business Improvement

Budget cuts, increased demand and stretched infrastructure capabilities are all contributing to a greater pressure on business improvement teams to be more agile, efficient and vigorous than ever before.

The term business improvement, operational excellence and process excellence have all
taken on a new importance in the energy and utilities sectors.

Small improvements to save that one per cent on the bottom line can convert to millions saved for hundreds of customer receiving a greater service.

Ahead of Business Improvement in Energy this October, we caught up with Ian Chalmers, Operations Team Leader at TRUenergy. Ian runs a shift in a power station and is responsible for approximately $90 million in revenue.