We Need To Talk: Why Contractor Relationships Matter
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Because risk and uncertainty increase with the size of a project, the most important focus for operators should be the relationships with their contractors. That’s because these relationships will be much more effective for managing unforeseen problems than watertight documents and KPI dashboards.
This white paper discusses the viewpoint of the contractor, and why investing in a good relationship is more cost effective than standing by your contractual rights. It also introduces the ‘4 Ps’ that experienced practitioners have found to be fundamental when building the relationships to deliver a successful capital asset.
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