Natalie Thompson

VP Reliability and Maintenance bp

Conference Day 1 - Wednesday December 3

9:15 AM Case Study: From Theory to Impact: Redesigning Reliability at bp for Real Results

Four years into her journey at bp, Natalie was handed a blank sheet of paper and a task, ‘design a central reliability and maintenance team that truly supports both upstream and downstream operations’. What emerged was a radically leaner, more focused organization—one that prioritizes execution over theory, and outcomes over process. In this session, Natalie shares how bp is rethinking asset management by focusing on a few critical capabilities, empowering frontline teams, and finding the balance between standardization and agility in a high-stakes, high-compliance industry. 

What you will learn from bp's journey:

  • Why doing a few things with excellence every day outperforms broad but shallow compliance with asset management frameworks 
  • How to build a leaner, more effective reliability organization, 50% smaller but laser-focused on impact 
  • How over-reliance on rigid processes has stifled technician autonomy and problem-solving, and what bp is doing to bring back critical thinking 
  • How bp is strategically using centers in India and elsewhere to scale capability without scaling cost 
  • Tactics to navigate the tension between perfection, standardization, and speed 

Check out the incredible speaker line-up to see who will be joining Natalie.

Download The Latest Agenda