Arundhati Biswas

Arundhati Biswas

Senior Director, IT Strategy and Business Operations National Grid

Arundhati Biswas is a Senior Executive with 25 years of experience in driving digital transformation and managing high-impact programs for Fortune 500 companies. Her expertise includes aligning technology strategies with business goals, leading Agile-based digital transformation projects, and achieving operational efficiencies. In her role at National Grid, Arundhati has led initiatives that resulted in $110M cost savings through technology optimizations, reduced technical debt by 20% via application and platform rationalization, and delivered transformative programs by aligning IT and business strategies using agile product models.


Pre-Conference Workshop & Masterclass - February 23, 2026

3:15 PM The Checklist: The Building Blocks to Start Developing your AI Toolbox

This interactive masterclass will provide you with the opportunity to actively learn the building blocks to begin developing your AI toolbox providing learnings to action long after the summit ends. The value of AI is no longer in question, therefore it’s imperative that organizations learn from the challenges and obstacles encountered by organizations of high AI level maturity. The opportunity to learn from your peers and share insightful takeaways to not only your executive team but all key business units involved in implementing AI strategies, is paramount to successful creation, implementation and adoption. This masterclass will focus on:

  • The importance of creating an AI roadmap, including success metrics, resource allocation and business value alignment
  • Creating a proof-of-concept environment to test AI models for hallucinations and unreliable results to ensure successful enterprise-wide operationalization with reduced friction
  • Understanding data requirements for your specific AI use cases and the optimal data strategy that matches organizations objectives (futureproofing, time to operationalize, avoiding getting stuck in an endless data cleansing project)
  • Creating correct oversight & governance frameworks internally to avoid wild west outcomes
  • Ensuring AI readiness of infrastructure and talent to assess requirements and costs associated to modernize systems and upskill workers
  • Guard railing data to ensure a secure environment to build and operationalize AI models
  • Factors to consider when deciding on whether a vendor-partnership model fits your organizations business model and goals 

Main Conference Day 1 - February 24, 2026

10:00 AM Panel Discussion: Build, Buy or Both? Future-Proofing AI

  • Explore the importance of your partnership strategy aligning with your business needs and operational realities, while also integrating into your data foundation and architecture
  • Evaluating build vs. buy decisions by weighing speed, cost and long-term control
  • Leveraging partnerships and hybrid models to overcome talent shortages, accelerate innovation, and balance scalability with ownership
  • Learn how to evaluate the trade-offs between rapid deployment and long-term control to provide insights on when buying accelerates outcomes and when building ensures strategic flexibility  

Check out the incredible speaker line-up to see who will be joining Arundhati.

Download The Latest Agenda